Update on a Consumer Post from Last Year

Back in December I posted about three products that I had issues with, and had contacted those responsible. I thought I would update on those items.

First, and most disappointing – Evan Healy. I had purchased the Evan Healy Blue Face Care Kit from Whole Foods Market in White Plains, NY. The stuff is NOT easy to find on the shelves in Seattle! I had loved it before, and I loved it shortly after I bought it. That was, until, I discovered mold growing in the bottle of Blue Lavender Cleansing Milk. I promptly contacted the company, using the info available on the website. I never heard anything back. Such a shame, too. I was willing to spend the $24.95 for a 4oz bottle of a mostly, if not all, natural face cleanser. Not any more. Customer service means a lot, and I didn’t get any from Evan Healy.

What have I done to replace this? I’ve been using the old stand-by of Clinique Face Soap for Oily Skin . It seems to last forever, and though some will warn about using soap on your face, I find it works quite well for me. For moisture, I’ve been using Aveda All Sensitive Moisturizer.

Second – Luna and Larry’s Coconut Bliss. They’re a regional, vegan, frozen dessert company, and make some delicious stuff. However, on three occasions of buying the Cherry Amaretto, the pint was sometimes as much as a quarter cup empty! It was like the machine that filled it crapped out at the last bit. I let them know what happened, and received a perfectly pleasant email in return, apologizing and offering a gift certificate for my next pint. The certificate never arrived, and I haven’t heard anything since. Thankfully, I’ve found some coconutty alternatives, though not local. So sad!

What have I done to replace this? Purely Decadent Mint Chip is pretty awesome.

Third – the big biz, Marie Claire. I love my trashy women’s fashion mags. I really do. Marie Claire is one of the better ones, in my opinion. However, they failed to deliver my last two issues on time, and only gave me my second to last issue after the next issue was due. No word on what happened with my final issue, and I was so ticked off I didn’t bother renewing. Well, the economy must be hitting them (or something) because I got a mailing from them last week promising two years for less than the discounted cost of one year. Seriously, it’s stupidly cheap and worth my while since it’s the cost of three magazines in an airport for two years worth. I’m still debating signing up, though. It’s a lot of dead trees.

What have I done about this? Well, I attempted to re-up my subscription online, but that didn’t go so well. I have to wait a week to deal with the problems with them due to the time it takes to get it in the system, so – we’ll see. Allegedly, I’ve got issues waiting for me, they just need a good address (I guess my current one was “undeliverable” for some reason. Oh well… we’ll find out soon enough, right?

See previously: Today in Spending.