Runner’s World Update

I received my reply from Runner’s World regarding my subscription issue.

Thank you for contacting Runner’s World Magazine customer service. We have removed your name from our Preferred Subscriber list. Your subscription will no longer be automatically renewed. We apologize for any inconvenience this has caused. If you wish to subscribe or renew in the future, you will need to contact us.

Well, that’s a relief. Never knew I was a Preferred Subscriber, nor did I know I would be “automatically renewed.” Now I know. It will apparently take awhile for them to unsub me from all their product listings, but they promise to do so.

It’s a nice magazine to read at the gym, and I like the website for basic info. I don’t need to read it monthly, though, and I’m just not too fond of being overcharged (when I can get it cheaper through Amazon) or being “automatically renewed.”

See previously: Peeve of the Day: Runner’s World

Peeve of the Day: Runner’s World

I subscribed to Runner’s World magazine last year, just a few months after I started a walk-jog program detailed in their Runner’s World Complete Book of Women’s Running. I found both the Runner’s World site and magazine useful at the time, however, my interest waned and by the time they started sending me offers to renew, I decided it wasn’t worth it.

Then came the endless emails from other Rodale properties in my in-box. Figuring they were an upstanding company, I dutifully clicked unsubscribe on the emails.

But the mails kept coming, and each time, less relevant to me than the last.

And imagine my surprise when I received the latest issue of Runner’s World, with my subscription continued to 2010…and then the bill stating:

Dear Laura ****,

We’re puzzled.

We renewed your subscription to RUNNER’S WORLD as requested.

We’ve sent 4 previous reminders.

But as of 09/02/09 our records show that we still have not recieved your payment of $21.94.

Well, Rodale – I’m puzzled, too! You see, I ignored your previous mails because I had no interest in renewing. Yet you sent me new issues anyway, and now a bill for Runner’s World for $9.94 more than if I bought it on Amazon. This, plus the unending spam in my in-box has made me wary to purchase any other Rodale products.

I’ve sent an email to their customer service, and am rather skeptical that I’ll hear back. One Step Ahead has yet to respond to my unsubscribe request, so who knows where this will lead.